Summary of Managing the Stress of Others

Jane Cranwell-Ward and Alyssa Abbey

Chapter 20 in Organizational Stress, 2005, pp 196-199 from Palgrave Macmillan

Abstract: Abstract Part IV looked at stress from a manager’s point of view. In the authors’ experience, even seasoned managers can have difficulty in recognizing stress and are nervous about talking to employees about it. They fear opening a can of worms that they cannot handle very well. Alternatively, they stay silent because they do not think there is anything they can do about the organizational stress issues. If an employee is absent due to stress, managers often do not make contact because they fear harassing the employee or saying the wrong thing. In the words of Dr. Jenny Leeser, clinical director of occupational health for BUPA Wellness, these situations “can end up in the too- difficult box” for managers.

Keywords: Occupational Health; Emotional Intelligence; Legal Responsibility; Employee Health; Building Rapport (search for similar items in EconPapers)
Date: 2005
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-52280-0_20

Ordering information: This item can be ordered from
http://www.palgrave.com/9780230522800

DOI: 10.1057/9780230522800_20

Access Statistics for this chapter

More chapters in Palgrave Macmillan Books from Palgrave Macmillan
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().