Managing Emotions

Jane Cranwell-Ward and Alyssa Abbey

Chapter 24 in Organizational Stress, 2005, pp 220-227 from Palgrave Macmillan

Abstract: Abstract Because stress causes people to be more emotional (see Chapter 22), and even lose control of emotions, managing emotions is a key part of managing stress (whether in one’s self or others). Suppressing those emotions as a way of controlling them is absolutely not the answer since, ultimately, stress is exacerbated. Neither is letting them all go in an outburst. Often, this doesn’t give real relief from stress and it tends to alienate or exhaust others.

Keywords: Positive Emotion; Emotional Intelligence; Emotional Climate; Direct Attitude; Dictatorial Style (search for similar items in EconPapers)
Date: 2005
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-52280-0_24

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DOI: 10.1057/9780230522800_24

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