Developing Trust: Obstacles and Understanding
Lionel Stapley
Chapter 16 in Trust and Antitrust in Asian Business Alliances, 2004, pp 353-373 from Palgrave Macmillan
Abstract:
Abstract This chapter starts from the position that ‘trust’ is an essential element in building and maintaining alliances. However, while ‘trust’ is a commonly used term, precisely what we mean by it is far from clear. I shall therefore seek initially to provide an explanation of the concept of trust. In doing so I shall seek to show how it develops and how it is perpetuated. Having outlined something of the meaning and relevance of trust to contemporary organizations, the central thrust of the chapter will be devoted to the many obstacles that may prevent the development of trust, or may result in a loss of trust by one or both parties in the relationship. The chapter will conclude with some cutting-edge practices that will increase understanding and help those concerned to ‘get together’ and develop trusting alliances that will endure.
Keywords: Emotional State; Political System; Emotional Intelligence; Charismatic Leader; Contemporary View (search for similar items in EconPapers)
Date: 2004
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-52357-9_16
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DOI: 10.1057/9780230523579_16
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