Multicultural Differences

Anni Townend

Chapter 13 in Assertiveness and Diversity, 2007, pp 125-134 from Palgrave Macmillan

Abstract: Abstract Assertiveness is about feeling safe and secure, and having “the right to belong.” For many people the experience of being different is difficult and undermining of their self-confidence. People feel a lack of recognition for who they are and do not feel included. All organizations are multicultural, and the need to work with difference is vital to valuing, attracting, and retaining people, and to developing truly inclusive and assertive organizations.

Date: 2007
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DOI: 10.1057/9780230582019_13

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