Managing Conflict

Anni Townend

Chapter 6 in Assertiveness and Diversity, 2007, pp 57-68 from Palgrave Macmillan

Abstract: Abstract Assertiveness is about connection between people. Conflict can provide people with an opportunity to develop assertive relationships and to connect with each other more honestly. A fundamental attitude of self-respect and respect of others underpins managing conflict assertively. The conflict may not necessarily be resolved; however, people who have managed conflict assertively are able to develop “bigger” relationships in which there is a deeper and greater understanding of each other.

Keywords: Board Member; Conflict Situation; Transformative Approach; Line Manager; Life Position (search for similar items in EconPapers)
Date: 2007
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-58201-9_6

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DOI: 10.1057/9780230582019_6

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