Dealing with Bullying

Anni Townend

Chapter 7 in Assertiveness and Diversity, 2007, pp 69-79 from Palgrave Macmillan

Abstract: Abstract The business case for developing assertiveness and an assertive business culture is huge, and the cost for not doing so great. A business culture that is non-assertive is one in which non-assertive behaviors are manifest, and at worst one in which bullying is the norm rather than the exception. Developing assertiveness is key to addressing bullying behavior in organizations. Translating organizational values of integrity, honesty, openness, and trust into assertive behaviors is critical in the development of a truly assertive business culture that seeks to understand and work with difference in order to ensure outstanding business performance.

Keywords: Panic Attack; Line Manager; Workplace Bully; Bully Behavior; Business Culture (search for similar items in EconPapers)
Date: 2007
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-58201-9_7

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DOI: 10.1057/9780230582019_7

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