Offshore Outsourcing of Services: Trends and Challenges for Developing Countries

Luis Abugattas Majluf

Chapter Chapter Nine in Global Capitalism Unbound, 2007, pp 147-161 from Palgrave Macmillan

Abstract: Abstract The outsourcing of business functions and services by firms in developed countries to suppliers in other countries has been a source of growing academic and political debate in the developed world, especially in the United States. An increasing body of literature has sought to identify the drivers behind offshore outsourcing and to assess its benefits and disadvantages (Bartels 2005, Outsourcing Institute 2005, Hölzl, Reinstaller and Windrum 2005). Most authors have focused on the implications for the home economy (e.g., Mann 2003, Schultze 2004, Garner 2004, Jensen and Kletzer 2005, NAPA 2006, ACM 2006). And the issue has also figured prominently in recent work of international institutions because of potential systemic implications (UNCTAD 2003a, 2004, WTO 2005, Bartels 2005, ILO 2006, OECD 2005b).

Keywords: Foreign Direct Investment; Host Country; Knowledge Spillover; Call Center; Software Service (search for similar items in EconPapers)
Date: 2007
References: Add references at CitEc
Citations: View citations in EconPapers (1)

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-60884-9_9

Ordering information: This item can be ordered from
http://www.palgrave.com/9780230608849

DOI: 10.1057/9780230608849_9

Access Statistics for this chapter

More chapters in Palgrave Macmillan Books from Palgrave Macmillan
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().