Old Pros—I Remember When
Jerry L. Wellman
Chapter Chapter 4 in Organizational Learning, 2009, pp 79-96 from Palgrave Macmillan
Abstract:
Abstract I once visited a factory in North Carolina that manufactured radios, the type used by fire departments, police, and emergency responders. The company had an enviable and growing market share and this particular factory had a reputation for rigorous quality control and productivity techniques, enabling them to compete effectively with Asian companies. They had recently won a national quality award and I had gone to see what my business could learn from them.
Keywords: Tacit Knowledge; Explicit Knowledge; Senior Leadership; Improvement Team; Gray Hair (search for similar items in EconPapers)
Date: 2009
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-62154-1_4
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DOI: 10.1057/9780230621541_4
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