Configurators and Management Information Systems

Cipriano Forza and Fabrizio Salvador

Chapter 8 in Product Information Management for Mass Customization, 2006, pp 127-140 from Palgrave Macmillan

Abstract: Abstract The previous chapters analysed the configuration system regardless of its linkages with the overall management information system of a company. Indeed, the product configuration system does not operate independently, as it interacts with specific sub-systems. The present chapter explores the interfaces supporting such interaction, as well as possible overlaps, complementarities and synergies between the configuration system and the larger management information system in which it is embedded. More precisely, the aim of the present chapter is to: illustrate the relationship between configurator and Manufacturing Planning and Control System (MPCS); illustrate the relationship between configurator and Product Data Management; illustrate the relationship between configurator and Customer Relationship Management.

Keywords: Management Information System; Customer Relationship Management; Delivery Date; Customer Relationship; Past Product (search for similar items in EconPapers)
Date: 2006
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-80092-2_8

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DOI: 10.1057/9780230800922_8

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