IS/IT Outsourcing: Conceptualising Practice and Perception

Ray Hackney and Martin Hancox

Chapter 18 in Business Information Technology Management Alternative and Adaptive futures, 2000, pp 276-290 from Palgrave Macmillan

Abstract: Abstract Precise definitions of IT outsourcing differ in the literature (Glass, 1996) but there is general agreement that it is the carrying out of IT functions by third parties (Kettler and Walstrom, 1993). Expenditure on IT outsourcing is considerable, with much of it placed with a few companies (Clark et al., 1995). However, there has been only a small (but increasing) number of empirical studies of IT outsourcing, a feature noted by several authors (e.g. Arnett and Jones, 1994; Sobol and Apte, 1995). In particular, there have been few British studies (Willcocks and Fitzgerald, 1993; Cronk and Sharp, 1995).Also, several conceptual frameworks are found in the literature, but more empirical work is needed to assess their validity (Corbett, 1994; Willcocks et al., 1996).

Keywords: Transaction Cost; Agency Cost; Agency Theory; Strategic Management Journal; Spot Market (search for similar items in EconPapers)
Date: 2000
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-333-97767-5_19

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DOI: 10.1057/9780333977675_19

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