Communication Technology and Organizational Design

Bettina S. T. Büchel

Chapter 3 in Using Communication Technology, 2001, pp 41-80 from Palgrave Macmillan

Abstract: Abstract Organizations1 are open social systems that process information (Mackenzie, 1985) to accomplish internal tasks, to co-ordinate activities and to interpret the external environment (Daft and Lengel, 1984). In order to accomplish these tasks, organizations are characterized by the division of labour. This has led to the existence of departments or subgroups within organizations. Information between these departments has to move horizontally and vertically to enable decision-making. Communication technology is one efficient strategy for processing the flow of information in order to enable departmental tasks to be co-ordinated horizontally and departmental goals to be aligned with the strategic goals of the organization.

Keywords: Communication Technology; Vertical Integration; Organizational Member; Organizational Design; Middle Manager (search for similar items in EconPapers)
Date: 2001
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-333-98567-0_3

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DOI: 10.1057/9780333985670_3

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