Good Friends Revisited
Donna D. Mitroff and
Ian I. Mitroff
Chapter Chapter 18 in Fables and the Art of Leadership, 2012, pp 137-141 from Palgrave Macmillan
Abstract:
Abstract The story of “Good Friends” is fundamentally about perspective-taking and communication. When Lady Aberlin realizes that she forgot her promise to take Daniel with her to the picnic, she readily apologizes. Her apologies don’t help to make Daniel feel better. In fact, he gets somewhat defensive after she says, “I’m really sorry, Daniel.” He asks “Are you? Are you really?” It isn’t until Lady Aberlin stops to see the situation from his perspective by asking, “Does it make you feel like we’re not really friends when you hear that I just forgot to come and pick you up?” that Daniel feels understood. After this moment of perspective-taking, he is ready to accept her explanation and apology.
Keywords: Emotional Intelligence; Teachable Moment; Birthday Party; Nonverbal Response; Prospective Member (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-00309-6_19
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DOI: 10.1057/9781137003096_19
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