KIBS and Knowledge Dynamics in Client-Supplier Interaction

Ian Miles

Chapter 1 in Exploring Knowledge-Intensive Business Services, 2012, pp 13-34 from Palgrave Macmillan

Abstract: Abstract Knowledge-intensive business services (KIBS) apply knowledge to support their clients’ business processes — to provide solutions to problems that the clients are encountering. How they do this can vary considerably, as will the extent to which knowledge is obtained from and transferred to the client.

Keywords: Service Innovation; Service Encounter; Creative Industry; Mutual Learning; Business Model Innovation (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-00842-8_2

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DOI: 10.1057/9781137008428_2

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