What the Future May Hold for Customer Compliance Businesses, their Customers and Competitors

Edward Kasabov and Alex Warlow
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Edward Kasabov: University of Exeter Business School Exeter
Alex Warlow: Noridol Ltd

Chapter 8 in The Compliance Business and Its Customers, 2012, pp 104-122 from Palgrave Macmillan

Abstract: Abstract This last chapter summarises some more important features of the novel business practices that we have identified and the sources of founding and growth of customer compliance companies. It also attempts to identify pointers and provides indications about the prospects of these companies and the future of their customers, the sectors and service categories where they operate, and their competitors.

Keywords: Business Model; Price Strategy; Customer Relationship Management; Relationship Marketing; Sustained Competitive Advantage (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-27115-0_9

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DOI: 10.1057/9781137271150_9

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