The Advancement of ICT Tools and Knowledge, and Innovation Management

Mitsuru Kodama
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Mitsuru Kodama: Nihon University

Chapter 2 in Competing through ICT Capability, 2013, pp 23-37 from Palgrave Macmillan

Abstract: Abstract Now and into the future, proactive ICT use will become even more necessary as a competitive business tool to bring more efficiency, improve production and management, and invigorate organizations in the fierce business environments of modern times. The e-businesses using broadband capabilities and the more efficient business processes and operations within and between companies of recent years are representative of this proactive ICT use, and investing in development or implementation and application of ICT to gain more efficiency and create new network businesses is a major issue that many modern companies face, while ICT continues to bring benefits and advantages to companies. For example, according to existing research, ICT may increase product quality (Thatcher and Pingry, 2004), improve workflow (Buhler and Vidal, 2005), enhance a company’s flexibility to respond to customer needs (Gunasekaran and Ngai, 2004) and improve communication between a company and its customers and suppliers (Fiala, 2005). However, it should be noted here that the ICT hardware does not in itself give a company a competitive advantage (e.g. Clemons and Row, 1991; Porter, 1991, 2001; Mata, Fuerst and Barney, 1995; Barney, Wright and Ketchen Jr., 2001; Carr, 2003, 2004). This is because ICT has an intrinsic relationship with corporate strategy and organizational mechanisms.

Keywords: Business Process; Knowledge Management; Tacit Knowledge; Explicit Knowledge; Gallium Nitride (search for similar items in EconPapers)
Date: 2013
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DOI: 10.1057/9781137286932_3

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