Quality Improvement Approaches

Marek Szwejczewski and Malcolm Jones
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Marek Szwejczewski: Cranfield University
Malcolm Jones: Productivity Europe

Chapter Chapter 2 in Learning From World-Class Manufacturers, 2013, pp 30-46 from Palgrave Macmillan

Abstract: Abstract As we outlined in the previous chapter, the first stage in the development of World-Class Manufacturing capabilities is to ensure that we can meet the quality requirements of our customers. Although Toyota, that doyen of World-Class Manufacturing, started developing its lean system in the 1930’s, the company was still facing quality issues in the 1950’s and it took the influence of Dr Edwards Deming and the American approach of Total Quality Control to stabilise its quality performance.

Keywords: Control Chart; Quality Function Deployment; Sigma Project; Inbound Truck; Quality Improvement Approach (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-29230-8_2

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DOI: 10.1057/9781137292308_2

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