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Delivery Performance

Marek Szwejczewski and Malcolm Jones
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Marek Szwejczewski: Cranfield University
Malcolm Jones: Productivity Europe

Chapter Chapter 7 in Learning From World-Class Manufacturers, 2013, pp 112-140 from Palgrave Macmillan

Abstract: Abstract This chapter covers the subject of delivery performance and the two elements that comprise it, namely delivery lead time and delivery reliability. The chapter starts by examining the concept of lead time and indicates the various ways in which it can be reduced. It then explores the concept of flow and looks at the need for manufacturers to achieve flow through their manufacturing facilities. The latter part of the chapter discusses delivery reliability and how it can be improved.

Keywords: Lead Time; Setup Time; Delivery Date; Shop Floor; Customer Order (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-29230-8_7

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DOI: 10.1057/9781137292308_7

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