Building a Crisis Management and Recovery Plan

Dennis W. Tafoya

Chapter Chapter 8 in Organizations in the Face of Crisis, 2013, pp 139-160 from Palgrave Macmillan

Abstract: Abstract When a crisis threatens an organization, those on the sidelines often question the viability of two elements: the capacity of the organization to weather the crisis and its effects, and the leadership’s capacity to launch and lead an effective crisis management effort. The ubiquitous nature of a crisis links the two and adds another level of pressure to an already tense situation. This chapter’s focus is the contents of a crisis management plan.

Keywords: Crisis Management; Terrorist Organization; Material Safety Data Sheet; Post Crisis Period; Stakeholder Network (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-31397-3_8

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DOI: 10.1057/9781137313973_8

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