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Behavioral Economics in Deal-making

Keld Jensen

Chapter Chapter 2 in The Trust Factor, 2013, pp 13-32 from Palgrave Macmillan

Abstract: Abstract In commercial transactions, optimized outcomes are measured financially—more gross revenue, increased profit margins, greater percentage of market share, and so forth. In personal relations, optimized outcomes are measured in better understanding, less conflict, and more collaboration. Regardless of the kind of transaction in which you are involved—as a CEO, a procurement officer, a sales director, or a dad or mom—the optimized outcomes are achieved atop a three-legged stool (Figure 2.1). The legs of that stool are: Trust Negotiation competency Behavioral economics

Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-33368-1_2

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DOI: 10.1057/9781137333681_2

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