Did It Impact the Business?

Paul Leone

Chapter Chapter 4 in Measuring and Maximizing Training Impact, 2014, pp 73-101 from Palgrave Macmillan

Abstract: Abstract The inevitable question that will spring to everyone’s minds after you show off your irrefutable evidence of Level 3 behavior change is … so what? How the @#$% does this impact the business? Who cares if Jane Employee or Joe Leader improves behavior X, Y, or Z?

Keywords: Behavior Change; Customer Satisfaction; Productivity Improvement; Business Leader; Productivity Gain (search for similar items in EconPapers)
Date: 2014
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-41048-1_5

Ordering information: This item can be ordered from
http://www.palgrave.com/9781137410481

DOI: 10.1057/9781137410481_5

Access Statistics for this chapter

More chapters in Palgrave Macmillan Books from Palgrave Macmillan
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().