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The SLHRM Change Management Process and the Barriers to Effective Change

Gary E. Roberts

Chapter Chapter 3 in Servant Leader Human Resource Management, 2014, pp 53-69 from Palgrave Macmillan

Abstract: Abstract One of the great management challenges is cultivating long-term organizational culture change. There are many key decision points in the success of such a complex effort, and hence many “veto” opportunities to impede change progress. In this chapter, we present a diagnostic change resistance typology that identifies the various motivational attributes that contribute to opposing change. This chapter concludes with an outline of a change management process to overcome resistance and obstacles. It is important to embrace the belief that the power to change organizational culture begins with committed servant leaders who love their employees and other key stakeholders.

Keywords: Organizational Change; Change Effort; Performance Feedback; Servant Leader; Balance Scorecard (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-42837-0_3

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DOI: 10.1057/9781137428370_3

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