Captive and Shared Service Centres

Ilan Oshri, Julia Kotlarsky and Leslie P. Willcocks
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Ilan Oshri: Loughborough University
Julia Kotlarsky: Aston University
Leslie P. Willcocks: London School of Economics

Chapter Chapter 11 in The Handbook of Global Outsourcing and Offshoring, 2015, pp 280-302 from Palgrave Macmillan

Abstract: Abstract Offshore captive centres are one of a broad range of sourcing models available to firms. While most of the literature on outsourcing and offshoring has focused on a third-party sourcing arrangement, this chapter will solely examine the option of in-house, however, from an offshore or nearshore location. The key aspects examined in this chapter are: The history of the captive centre industry The strategies captive centres have pursued The trends and changes in the captive centre industry Shared Service Centres and the captive model.

Keywords: Business Process; Private Equity; Parent Company; Investment House; Captive Model (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-43744-0_12

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DOI: 10.1007/978-1-137-43744-0_12

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