Transportation Queue Action Research at an Australian Titanium Dioxide Mining Refinery

Kenneth D. Strang

Chapter 21 in The Palgrave Handbook of Research Design in Business and Management, 2015, pp 393-410 from Palgrave Macmillan

Abstract: Abstract This chapter discusses an applied example of an empirical study featuring a combination of operations research (general analytics) with the action research method. The author holds an interpretative pragmatist ideology. An outline of the manuscript is provided to demonstrate the normative structure of a peer-reviewed article in business and management. Subsequent sections explain how each topic relates to the research design typology layers. Two example studies are used, but the majority of the chapter discusses the operations research article. The main article was taken from the European Journal of Operational Research, where queue theory was utilized to develop a model for a sand refinery plant in Western Australia. A contrast article was added from the International Journal of Internet and Enterprise Management to demonstrate the rationale of using grounded theory instead of action research or ethnography. The second study was designed using a far-right pragmatic ideology (close to constructivist), with a unit of analysis focused on discovering how a new product development team at a multinational company in Australia used creativity to develop cellular phone products.

Keywords: Operation Research; Operational Research; Mining Industry; American Psychological Association; Queue Theory (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-48495-6_21

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DOI: 10.1057/9781137484956_21

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