Trust and Partnerships in Outsourcing

Neil Oschlag-Michael and Surja Datta
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Neil Oschlag-Michael: Ase
Surja Datta: Oxford Brookes University

Chapter 3 in Understanding and Managing IT Outsourcing: A Partnership Approach, 2015, pp 38-52 from Palgrave Macmillan

Abstract: Abstract The aim in this section is to identify and understand various forms of trust and partnerships and explain how they are related and why trust can be conceptualized as partnerships.

Keywords: Service Quality; Stakeholder Theory; Strategic Alliance; Trust Relationship; Maturity Curve (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-49732-1_4

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DOI: 10.1057/9781137497321_4

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