Conclusions

Neil Oschlag-Michael and Surja Datta
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Neil Oschlag-Michael: Ase
Surja Datta: Oxford Brookes University

A chapter in Understanding and Managing IT Outsourcing: A Partnership Approach, 2015, pp 84-85 from Palgrave Macmillan

Abstract: Abstract This book advocates a partnership approach to outsourcing. But this statement needs to be qualified. Developing a partnership approach is a difficult process and not without risks. It has been suggested in this book that a partnership approach is most productive in outsourcing relationships that are characterized with a high level of uncertainty. This suggestion may sound paradoxical at the first instance. Firms tend to avoid uncertainty in outsourcing. When it is difficult to predict accurately what the future cost savings and gains in competitiveness are likely to be, firms typically prefer to ‘make’ instead of ‘buy’. While this is a rational strategy, the book points to an alternate approach which is equally valid; one that is predicated on trust and hence on a partnership approach.

Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-49732-1_7

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DOI: 10.1057/9781137497321_7

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