Concluding Remarks

Albert Erisman and David Gautschi

A chapter in The Purpose of Business, 2015, pp 257-261 from Palgrave Macmillan

Abstract: Abstract To close the discussions of the purpose of business as presented in this volume, consider how our collective experience of the first part of the twenty-first century has related to our understanding of business in society. As the last century ended, a boom driven by the commercialization of the Internet was in full sway. By contrast, the new century began with a bust; the “dot-coms” of the “new economy” soon learned that speed, complexity, technology, and ideas could not compete without products, customer service, trust, and a way to make money. But along the way, many people (investors, employees, customers, communities) were hurt.

Keywords: Business School; Business Enterprise; Business Leader; Collective Experience; Human Enterprise (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-50324-4_13

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DOI: 10.1057/9781137503244_13

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