Performance improvement procedures

B. H. Walley

Chapter 19 in Efficiency Auditing, 1974, pp 253-258 from Palgrave Macmillan

Abstract: Abstract Most medium to large companies have established work study, organisation and methods or management services departments. Regretfully, most of these functions have had one great defect — they have been technique-dominated. They have failed to appreciate the need for diagnostic ability. The result has been that the personnel who have thought themselves to be the vanguard of progress have actually hindered it.

Keywords: Line Manager; Core Service; Fire Brigade; Business Skill; Diagnostic Activity (search for similar items in EconPapers)
Date: 1974
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DOI: 10.1007/978-1-349-02071-3_19

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