Behavioural Aspects of Operational Control

Andrew M. McCosh, Mawdudur Rahman and Michael J. Earl

Chapter 7 in Developing Managerial Information Systems, 1981, pp 164-179 from Palgrave Macmillan

Abstract: Abstract Operation controls relate to tasks or transactions. The primary focus of operational control is usually on economic efficiency. In Chapter 4 we discussed the characteristics of operational control. These characteristics are mainly associated with the tasks and their nature. In this chapter we are concerned with the performance of the tasks. The effectiveness and efficiency of controls in the final analysis depend on their being enacted by people.

Keywords: Operational Control; Behavioural Aspect; Control Information; Social Product; Senior Consultant (search for similar items in EconPapers)
Date: 1981
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DOI: 10.1007/978-1-349-03631-8_7

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