The Lessons Learned

Trevor J. Bentley

Chapter 9 in Making Information Systems Work, 1981, pp 82-87 from Palgrave Macmillan

Abstract: Abstract Any survey, no matter how successful, will always provide a number of lessons for the researcher and for those subjected to the research. The survey described in this book is no exception to this rule. The lessons I learned, both during the dialogue with management and afterwards in the analysis process, fell into four categories: 1 Improved management awareness of the limitations of formal information systems 2 The improved understanding on behalf of the researcher of management’s needs 3 Some breaking down of the communications barrier between systems personnel and management 4 A greater understanding of the role of information vis-à-vis decision making

Keywords: Lesson Learn; Communication Barrier; Manager Talking; Design Information System; Work Decision (search for similar items in EconPapers)
Date: 1981
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DOI: 10.1007/978-1-349-03955-5_9

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