Managing Technology

Steven I. Davis

Chapter 4 in Managing Change in the Excellent Banks, 1989, pp 38-49 from Palgrave Macmillan

Abstract: Abstract The revolution in information technology for the banking sector has confronted bank management with an issue which has vast but uncertain consequences for costs, product quality and management information. It was foreshadowed in Excellence in Banking, where our focus was on product innovation. It was then, as now, a central concern of management in all the excellent banking institutions.

Keywords: Line Manager; Technology Function; Operation Function; Expense Ratio; Front Office (search for similar items in EconPapers)
Date: 1989
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-349-10744-5_4

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DOI: 10.1007/978-1-349-10744-5_4

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