Consultancy Roles

Allan P. O. Williams and Sally Woodward
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Allan P. O. Williams: City University Business School
Sally Woodward: City University Business School

Chapter 3 in The Competitive Consultant, 1994, pp 28-36 from Palgrave Macmillan

Abstract: Abstract No two consultancy assignments are the same, even if they fall within the same technical area. The major factors contributing to this uniqueness are situational differences, including client needs. In order to master such diversity, consultants have to be trained to recognise client needs and expectations and the forces impinging upon their client’s behaviour, and be able to respond appropriately. Models of consultancy roles can serve as useful aids when training individuals to display the competences (i.e. the knowledge and skills) we associate with the effective consultant.

Keywords: Situational Factor; Contingency Model; Travel Agent; Consultant Role; Consultancy Process (search for similar items in EconPapers)
Date: 1994
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-349-13384-0_3

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DOI: 10.1007/978-1-349-13384-0_3

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