Payments as a Business for Banks

Dominique Rambure and Alec Nacamuli

Chapter 15 in Payment Systems, 2008, pp 188-192 from Palgrave Macmillan

Abstract: Abstract No commercial bank can operate without offering payment services to its customers, but different banks place differing emphasis on payment services. To most medium and small banks, payments are a necessary service to offer to their customers which are generally retail or SMEs. For larger institutions however, payment services are a strategic offensive vector to capture and retain corporate banking business, cross-sell other financial and advisory services, attract retail customers with innovative products such as mobile banking and increase profitability.

Keywords: Credit Card; Small Bank; Payment Strategy; Internet Banking; Customer Segment (search for similar items in EconPapers)
Date: 2008
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Persistent link: https://EconPapers.repec.org/RePEc:pal:pmschp:978-0-230-22721-7_15

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DOI: 10.1057/9780230227217_15

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