 On Memories and RehabilitationAisling Tuite ()
Chapter Chapter 6 in The Lost Art of Banking, 2019, pp 109-132 from Palgrave Macmillan Abstract: Abstract In this concluding chapter the concept of work as a performance is explored. Performances can be unmasked, as happened when the GFC descended. Performances are also linked to the wellbeing of workers as they try to negotiate their way in ambiguous circumstances. But what happens when these performances come to be questioned? For the workers they reflect and become nostalgic about what was good in the bank. They have feelings of litost that can be dispelled only through identifying what was good about the traditional Bank. This allows the identification of the lost art of banking, the values that they hold most dear. In summing up the book the argument turns towards recreating strong organisational boundaries and workers who emulate the apprentice-style of old, those that can form strong moral and social bonds to lead the banks of the future. These banks should look to these values and consider their utility and service to their customers over their need to perpetuate the profit imperative. Keywords: Performance; Nostalgia; Regret; Litost; Memory; Rehabilitation (search for similar items in EconPapers) There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it. Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:pal:pmschp:978-3-030-12199-0_6 Ordering information: This item can be ordered from DOI: 10.1007/978-3-030-12199-0_6 Access Statistics for this chapter More chapters in Palgrave Macmillan Studies in Banking and Financial Institutions from Palgrave Macmillan |
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