Managing Intellectual Capital as a Pathway to Improved Performance: Perspectives from Healthcare Organizations

Johana Hajdini (), Lea Iaia (), Marco Pironti () and Federica Cavallo ()
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Johana Hajdini: University G. d’ Annunzio of Chieti-Pescara
Lea Iaia: University of Turin
Marco Pironti: University of Turin
Federica Cavallo: University of Salento

Chapter Chapter 5 in Business in Uncertainty, 2024, pp 91-113 from Palgrave Macmillan

Abstract: Abstract There is an undeniable link between performance and intellectual capital that raises the potential for improvement. In the context of knowledge-intensive industries such as healthcare, a mix of intangible assets can provide crucial skills for continuous development. A broad stream of research exists on different components of intellectual capital such as: human capital, structural capital and relational capital. The significance of intellectual capital to healthcare management is that it integrates the various components into a wider framework of performance drivers. Through a careful review of extant research, this chapter investigates the evolution of the domain and derives an integrative framework for the prioritization of intellectual capital in healthcare organizations.

Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:pal:pscchp:978-3-031-65587-6_5

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DOI: 10.1007/978-3-031-65587-6_5

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