Discussion of the Findings

Yasmin Olteanu ()
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Yasmin Olteanu: Free University Berlin (D 188)

Chapter Chapter 8 in Access to Justice in Microfinance, 2018, pp 283-303 from Palgrave Macmillan

Abstract: Abstract The 14 access barriers identified in Chapter 7 are in this chapter linked up with their respective previous empirical findings introduced in Chapter 3 . When applicable, they are also integrated into Hirschman’s framework of Exit, Voice and Loyalty and Cartwright’s five dimensions of vulnerability of financial consumers. Ultimately, Yasmin connects them to the sources of market failure presented in Chapter 2 , by doing this allowing an original contribution to knowledge.

Keywords: Cartwright’s five dimensions of vulnerability of financial consumers; Access barriers; Internal complaint mechanisms; Opportunistic consumer associations (search for similar items in EconPapers)
Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:pal:psifcp:978-3-319-95324-3_8

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DOI: 10.1007/978-3-319-95324-3_8

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