Insurance 4.0 and Digital Transformation

Bernardo Nicoletti ()
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Bernardo Nicoletti: Temple University

Chapter Chapter 14 in Insurance 4.0, 2021, pp 361-387 from Palgrave Macmillan

Abstract: Abstract This chapter aims to demonstrate, through the exploration of essential concepts related to insurance 4.0, how crucial it is, and the possible approaches to managing insurance 4.0 successfully. The digital revolution has turned the business scenario upside-down. This chapter provides definitions of the digital transformation connected with insurance 4.0, referring to the research of some scholars and finally paying attention to the real value that digital transformation can bring to organizations and customers. This rapid and ever more relevant evolution is a phenomenon that involves every organization. (RogersAuthorsRogers, D.L., D. L. [2016]. The digital transformation playbook: Rethink your business for the digital age. New York, NY: Columbia University Press.) This chapter also presents the significance of several enabling platforms to the digitization process and the factors affecting innovation acceptance management. This chapter details a roadmap for a successful transformation to insurance 4.0.

Keywords: Digital transformation; Transformation roadmap; Digitization platforms; Insurance innovation; Change management (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:pal:psincp:978-3-030-58426-9_14

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DOI: 10.1007/978-3-030-58426-9_14

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