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Industry 5.0 and Banking 5.0

Bernardo Nicoletti ()
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Bernardo Nicoletti: Temple University

Chapter Chapter 2 in Banking 5.0, 2021, pp 13-53 from Palgrave Macmillan

Abstract: Abstract This chapter defines the goals of banking 5.0 and its relationships with industrial and social developments. Banking 5.0 is a powerful engine, and starting point of the customers’ changes increasingly needed for services and business models in financial services. Banking 5.0 is not only part of the industrial revolution. It has value in innovating the business models of banking. This chapter presents the history of banking development over time coordinated with the business and social world changes. This chapter analyzes the challenges, opportunities, and benefits of banking 5.0 and details the critical success factors of banking 5.0. This chapter aims to define the organization’s business model concept since it is one of the main factors in banking 5.0. The chapter presents in detail the business model canvas and its customization for banking 5.0. Attention is devoted to the roadmaps for successful innovation and the innovation acceptance model.

Keywords: Industry 5.0; Banking 5.0; Digital transformation; Critical success factors; Fourth industrial revolution; Success factors (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:pal:psincp:978-3-030-75871-4_2

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DOI: 10.1007/978-3-030-75871-4_2

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