 Processes in Banking 5.0Bernardo Nicoletti ()
Chapter Chapter 9 in Banking 5.0, 2021, pp 303-325 from Palgrave Macmillan Abstract: Abstract Banking 5.0 is not only a technological platform transformation. It is a business model transformation. The business model canvas has several components. All of them are essential to go through a banking 5.0 transformation. Among all the components, processes are at the very base of banking 5.0. Their banking 5.0 transformation is a critical success factor. This chapter supplies guidelines on processes to support banking 5.0. It underlines a straightforward way capable of linking financial institutions processes with their goals. This chapter considers some of the more critical processes, such as onboarding. This chapter deals with the necessary banking processes: save, transfer, and supply credit. There is a need for a method to manage the process of banking 5.0 transformation. This method, in the case of banking 5.0, is design thinking. Design thinking couples well with the lean and digitize method. This chapter presents both methods and their applications in banking 5.0. Keywords: Banking processes; Business process intelligence; Design thinking; Lean and digitize (search for similar items in EconPapers) There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it. Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:pal:psincp:978-3-030-75871-4_9 Ordering information: This item can be ordered from DOI: 10.1007/978-3-030-75871-4_9 Access Statistics for this chapter More chapters in Palgrave Studies in Financial Services Technology from Palgrave Macmillan |
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