Introduction

Bernardo Nicoletti

Chapter 1 in The Future of FinTech, 2017, pp 1-2 from Palgrave Macmillan

Abstract: Abstract Financial technology, commonly called “fintech”, is now a highly used buzzword. Startups competing with traditional financial services, offering customer-centric services capable of combining speed and flexibility, are spreading throughout the world. They are radically changing the expectations and the engagement of customers. Customers enjoy more and more a digital perspective, characterized by a nearly complete immediacy and availability of the information, enabled by technological devices such as smartphones and tablets, and by other trends such as the Internet of Things (IoT).

Date: 2017
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DOI: 10.1007/978-3-319-51415-4_1

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