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The Knowledge and Students’ Readiness to Join the Business Services Sector in Albania

Drita Kruja () and Elena Kokthi ()
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Elena Kokthi: European University of Tirana

from Óbuda University, Keleti Faculty of Business and Management

Abstract: This research focuses on the shared service centers (SSC) that represent the most developing part of the bussiness services sector. This research aims to analyze the career consciousness of the students, to measure the knowledge of the students about the sector and to analyze students’ readiness to join the business services sector. The target audience for the research was selected due to the fact that students represent a large pool for the SSC’s hiring activities. Findings suggest that: international exposure and reputation of the company plays the key role for students when selecting a certain company; money benefits and the possibilities of career growth when selecting a certain position, Students prefer careers in international companies and own business. Students who have a positive attitude towards the jobs in the SSCs, the main reason to start a career in the center is to have a good career start after graduation. The research provides insights on the Albanian labour market.

Keywords: Business service sector; shared services center; knowledge; readiness; talent (search for similar items in EconPapers)
Date: 2017
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