Drivers of Trust - Some Experiences of an Empirical Survey at ’Paprikakertész’ Producer Organisation

Zoltán Kovács (), Zsolt Baranyai () and Miklós Vásáry ()
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Zoltán Kovács: University of Szeged
Zsolt Baranyai: Budapest Metropolitan University
Miklós Vásáry: Budapest Metropolitan University

from Óbuda University, Keleti Faculty of Business and Management

Abstract: The present study aims to identify those factors which contribute to the development of trust in a producer organisation. The focus of research is the empirical testing of a theoretical trust model. According to our results the theoretical model, which leads back trust to the faith in the loyalty and competence of the other party is, is essentially correct. Our calculations have definitely proved that high level of trust among partners is developed when their faith both in loyalty and competence has high values, too. The research, however, also revealed that the above mentioned two factors determine trust to a different extent: as regards trust among partners, the faith in competence is more important; while the trust in management is rather shaped by the faith in loyalty. The results have confirmed the outcomes of former surveys, which were carried out with the same methodological approach as the present research, thus the validity of Sholtes trust model has received further support.

Keywords: faith in competence; faith in loyalty; Sholtes; trust (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:pkk:meb017:205-215

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