Constraints in Implementing Quality Assurance Programs in Food Manufacturing Firms in Shanghai, China

Wojciech J. Florkowski (wojciech@uga.edu) and Qijun Jiang (qjjiang@shou.edu.cn)
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Wojciech J. Florkowski: University of Georgia
Qijun Jiang: Shanghai Ocean University

from Óbuda University, Keleti Faculty of Business and Management

Abstract: This paper investigates the relationship between firm and respondent characteristics and opinions about the perception of 12 statements describing potential constraints of implementing quality assurance program by food manufacturing companies in Shanghai, China. The data were collected from 199 firms between September and December 2016. The descriptive statistical analysis includes reporting summary frequencies and the calculated Spearman’s correlation coefficients. Firm size appears to be an important factor and results suggest that larger firms do not view the listed factors as constraining their implementation of quality assurance programs as compared to smaller firms. Also, younger and better educated respondents (mostly quality managers) did not view the listed factors as constraints. Small and medium size firms are most likely to benefit from assistance in designing a quality assurance program and staff training.

Keywords: Survey; quality manager; training (search for similar items in EconPapers)
Date: 2017
ISBN: 9789634490272
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