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Successful Leadership and Motivation Lead to Employee Satisfaction

Mirela Kljajic-Dervic and Semsudin Dervic
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Mirela Kljajic-Dervic: University of Bihac, Bosnia and Herzegovina
Semsudin Dervic: European University of Brcko District, Bosnia and Herzegovina

from University of Primorska Press

Abstract: The success of the entire business depends on the most important resource of any organization which is certainly human resources. They are creators and makers of new technical, technological and organizational solutions, creators of new values, controllers of working process and development of business systems. The key question is: who will manage human resources and motivate them so that the whole organization performs better. Leadership is one influence, one work of art and the process of impact on people, in sense that those who are affected are voluntarily and willingly participating in the creation of new values in the organization. Precisely, the role of a leader is to motivate its co-workers to their potential contribution in achieving the objectives of the organization. Leadership and motivation are key factors influencing the success of the organization, as well as employee satisfaction. Therefore, the connection and interconnection of successful leadership and proper ways of motivating employees are essential for all organizations. Seeking the answer to the question why companies in Bosnia and Herzegovina are lagging behind in their success and why there is an outflow of workforce or what motivates employees for greater personal satisfaction and a better contribution to the organization, we have created a questionnaire and interviewed employees in different companies. In this paper, we seek an answer to the question how can we, with successful leadership and motivation, increase employee satisfaction and business success of the organization.

Keywords: leadership; motivation; management; human resources management; employee satisfaction (search for similar items in EconPapers)
Date: 2017
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More chapters in MIC 2017: Managing the Global Economy; Proceedings of the Joint International Conference, Monastier di Treviso, Italy, 24–27 May 2017 from University of Primorska Press
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