From Digital Maturity to Performance: Mediating Effects of Governance and Resilience in Platform Enterprises

Qinyi Chen ()
Additional contact information
Qinyi Chen: Beijing Jiaotong University, School of Economics and Management

A chapter in Proceedings of the 2025 International Conference on Hybrid Commerce, Human Capital, and Economic Dynamics (ICHCH 2025), 2026, pp 95-103 from Springer

Abstract: Abstract With the increasing uncertainty of the global business environment, digital transformation has become a key way for enterprises to improve resilience and performance. In platform enterprises, the strategic governance mechanism is the key bridge between digital capabilities and organizational results. Based on the theories of digital governance, dynamic capability and Organizational Resilience, this study constructs a conceptual model, and verifies it through the comparative case analysis of Alibaba, meituan and xiaohongshu. The results show that the digital maturity is reflected in the integration of infrastructure and management, which requires governance mechanisms at the levels of structure, process and culture to improve resilience. There are differences in governance practices at different stages of development, which determines how enterprises respond to shocks and maintain performance. This study proposes a multi-dimensional framework connecting digital transformation and Organizational Resilience, which provides a new perspective for platform enterprises to build adaptability and long-term competitiveness, and clarifies the intermediary role of governance in the digital era, making contributions to strategic management theory.

Keywords: Digital Maturity; Strategic Governance; Organizational Resilience; Platform Enterprises; Digital Transformation (search for similar items in EconPapers)
Date: 2026
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-2-38476-585-0_12

Ordering information: This item can be ordered from
http://www.springer.com/9782384765850

DOI: 10.2991/978-2-38476-585-0_12

Access Statistics for this chapter

More chapters in Advances in Economics, Business and Management Research from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().