Mobile Money Agent Network: Key Towards Digital Financial Inclusion

Yi Xuan Goh (), Sze Hwei Mah () and Yinn Yinn Yunne Chay ()
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Yi Xuan Goh: Universiti Tunku Abdul Rahman, Faculty of Business and Finance
Sze Hwei Mah: Universiti Tunku Abdul Rahman, Faculty of Business and Finance
Yinn Yinn Yunne Chay: Universiti Tunku Abdul Rahman, Faculty of Business and Finance

A chapter in Proceedings of the 10th International Conference on Business, Accounting, Finance and Economics (BAFE 2022), 2023, pp 288-322 from Springer

Abstract: Abstract As the world advances towards digital empowerment, unbanked and underbanked individuals still exist. Therefore, this study is conducted to investigate the key digital-focused determinants that aid in boosting Digital Financial Inclusion (DFI) among emerging countries. By zooming into 45 Emerging Market and Developing Economies (EMDE) countries, quantile regression is executed to validate the variables in explaining DFI, and our findings suggested that mobile money agent is the main contributor for developing countries in achieving high DFI index, followed by digital connectivity. In short, our research could contribute to enhancing the current financial development blueprint by setting the right direction for policymakers and financial service providers to innovate the suitable digital financial products and services in the near future.

Keywords: Digital financial inclusion; Mobile money agent; Digital connectivity (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-2-494069-99-2_24

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DOI: 10.2991/978-2-494069-99-2_24

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