Analysis of Leadership and Work Environment Impressions on Organizational Citizenship Behavior through Job Satisfaction as an Intervening Variable in the Sleman Regency SETDA

Syamsul Hadi () and Hanny Utami Dewi ()
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Syamsul Hadi: Universitas Sarjanawiyata Tamansiswa
Hanny Utami Dewi: Universitas Sarjanawiyata Tamansiswa

A chapter in Proceedings of the 1st International Conference on Business, Economic, and Social Sustainability (ICOBES 2025), 2026, pp 786-800 from Springer

Abstract: Abstract This study examines the influence of leadership impressions and work environment on Organizational Citizenship Behavior (OCB) through job satisfaction as an intervening variable at the Secretariat of the Regional Government of Sleman (SETDA). The research demonstrates that leadership impressions positively impact job satisfaction (p-value = 0.007), while the work environment has a significant effect on job satisfaction (p-value = 0.000). However, leadership impressions and the work environment did not directly affect OCB, as evidenced by their non-significant path coefficients. Job satisfaction, on the other hand, was found to have a positive and significant impact on OCB (p-value = 0.000). These findings suggest that while leadership impressions and a supportive work environment enhance job satisfaction, other factors, such as organizational culture and individual responsibility, may play a more significant role in influencing OCB. The study recommends improving leadership quality, optimizing the work environment, and strengthening job satisfaction to foster OCB. Further research is encouraged to explore leadership impressions in more depth, expand the sample across different organizations, and apply a mixed-method approach to mitigate response bias.

Keywords: Impression of Leadership; Work Environment; Organizational Citizenship Behavior; Job Satisfaction (search for similar items in EconPapers)
Date: 2026
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DOI: 10.2991/978-94-6239-626-5_58

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