The Influence of Workplace Stress and Emotional Exhaustion on Quiet Quitting Through Work Engagement

Burhan Marwanto (), Syamsul Hadi () and Didik Subiyanto ()
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Burhan Marwanto: Universitas Sarjanawiyata Tamansiswa
Syamsul Hadi: Universitas Sarjanawiyata Tamansiswa
Didik Subiyanto: Universitas Sarjanawiyata Tamansiswa

A chapter in Proceedings of the 1st International Conference on Business, Economic, and Social Sustainability (ICOBES 2025), 2026, pp 801-815 from Springer

Abstract: Abstract The purpose of this study is to contribute to the literature and conceptual model regarding the influence of workplace stress and emotional exhaustion on quiet quitting, with work engagement as a mediating variable. This research employs a quantitative approach using a survey method. The study involved 129 respondents, consisting of managers and staff from KSP Pangudi Luhur Kasih Semarang and KSP CU Kridha Raharja Bawen. A census method was applied, as the entire population was used as the research sample. Data were collected through questionnaires, and data analysis was conducted using Structural Equation Modeling (SEM) with the SmartPLS software. The findings indicate that workplace stress and emotional exhaustion have a positive and significant effect on quiet quitting. Workplace stress has a negative but not significant effect on work engagement, while emotional exhaustion has a negative and significant effect on work engagement. Furthermore, work engagement does not mediate the relationship between workplace stress and quiet quitting, but it partially mediates the relationship between emotional exhaustion and quiet quitting.

Keywords: Workplace stress; Emotional exhaustion; Work engagement; Quiet quitting (search for similar items in EconPapers)
Date: 2026
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Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6239-626-5_59

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DOI: 10.2991/978-94-6239-626-5_59

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