From Adoption to Impact: A Case Study of E-Procurement in Indian Public Sector Undertakings

Rajashree Pradhan () and Brajaballav Kar ()
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Rajashree Pradhan: KIIT School of Management, KIIT University
Brajaballav Kar: KIIT School of Management, KIIT University

A chapter in Proceedings of the 5th International Conference on Management Research (ICMR 2025), 2026, pp 409-443 from Springer

Abstract: Abstract The present study explores the post-adoption phase of e-procurement systems in Indian Public Sector Undertakings (PSUs) employing comparative case study methodology guided by exploratory-inductive approach of analysis, emphasizing the organizations that have successfully implemented e-procurement. The primary objective is to develop a comprehensive model of variables that include independent, dependent, mediating, moderating variables and some construct and guide practitioners in the form of what to do to enhance e-procurement performance. Information was collected from primary and secondary sources, up including internal and publicly available documents. In a world where next-generation technologies such as AI and blockchain continue to advance, the research highlights the profound impact these technologies can have in transforming procurement. Recommendations, among others, are the introduction of structured training, formulation of transparent policies and integration of systems to aid e-procurement efficiency.

Keywords: e-procurement; Indian PSUs; exploratory-inductive research; independent variables; dependent variable; operational efficiency; transparency; AI; block chain (search for similar items in EconPapers)
Date: 2026
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Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6239-660-9_21

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DOI: 10.2991/978-94-6239-660-9_21

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