Digital Inclusive Governance: Theoretical Connotation, Practical Dilemma and Promotion Path-- Analysis Based on the Practice of “One Network” of Government Services

Shilan Zhong ()
Additional contact information
Shilan Zhong: Huazhong University of Science and Technology

A chapter in Proceedings of the 2026 11th International Conference on Social Sciences and Economic Development (ICSSED 2026), 2026, pp 925-932 from Springer

Abstract: Abstract Digital inclusiveness construction is an important component supporting the construction of digital government. This article takes the practice of China’s government services “one-stop online processing” as the starting point, and analyzes the core issue of digital inclusiveness governance in the digital era. The article mainly starts from the dimensions of inclusive access, inclusive use, and inclusive results, and through clarifying the theoretical connotation of digital inclusiveness governance, analyzing its logical evolution, and focusing on analyzing the three major dilemmas it faces in the “one-stop online processing” practice: the contradiction between efficiency priority and fairness inclusiveness; the paradox between technological empowerment and digital exclusion; and the structural contradiction of bureaucratic inertia and collaborative barriers. Finally, from the perspectives of institutional construction, inclusive design, and collaborative governance, it aims to solve the contradictions specifically.

Keywords: digital inclusiveness; government services; one-stop online processing; digital government construction; government innovation (search for similar items in EconPapers)
Date: 2026
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6239-701-9_94

Ordering information: This item can be ordered from
http://www.springer.com/9789462397019

DOI: 10.2991/978-94-6239-701-9_94

Access Statistics for this chapter

More chapters in Advances in Economics, Business and Management Research from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().