The Influence of Operational Performance on Employee Work Performance in Coal Transportation via River Transportation in South Sumatra Province

Surnata (), Tulus Irpan Harsono Sitorus, Bambang Setiawan, Paulina M. Latuheru, Febriansyah, Raden Muhamad Firzatullah and Santoso
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Surnata: Politeknik Transpostasi Sungai
Tulus Irpan Harsono Sitorus: Transportation Policy Agency, Ministry of Transportation
Bambang Setiawan: Politeknik Transpostasi Sungai
Paulina M. Latuheru: Politeknik Transpostasi Sungai
Febriansyah: Politeknik Transpostasi Sungai
Raden Muhamad Firzatullah: Politeknik Transpostasi Sungai
Santoso: Politeknik Transpostasi Sungai

A chapter in Proceedings of the International Conference of Inland Water and Ferries Transport Polytechnic of Palembang on Law, Economic and Management (IWPOSPA-LEM 2025), 2026, pp 161-168 from Springer

Abstract: Abstract This study aims to analyze the influence of operational performance on employee performance in coal transportation activities via river transportation in South Sumatra Province. The background of this study is based on the important role of operational performance in supporting the effectiveness and efficiency of the coal distribution process, a major commodity in the region. The research method used was quantitative with a descriptive and verification approach. Data were obtained through questionnaires distributed to employees directly involved in coal transportation operations, then analyzed using simple linear regression techniques. The results showed that operational performance, including aspects of productivity, punctuality, facility maintenance, and efficient use of resources, had a positive and significant influence on employee performance. This means that the better the company’s operational performance, the higher the employee performance. Therefore, improving operational quality, work discipline, and supervision of the coal distribution process are important factors in improving employee performance and overall company success.

Keywords: Operational Performance; Work Performance; Coal Transportation; River Transportation; South Sumatra (search for similar items in EconPapers)
Date: 2026
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Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6239-729-3_17

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DOI: 10.2991/978-94-6239-729-3_17

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